Quick Flicks DVD's FAQ's

This is a list of the most popular questions:

1. I rented a Blu-ray DVD, why doesn't it play in my DVD player?
A. Blu-ray movies only play in Blu-ray players. They are a much higher definition DVD utilizing a blue laser instead of the standard red laser used in standard DVD players. Blu-ray players will play standard DVDs and CDs.

2. I rented a Blu-ray DVD, but the standard DVD is missing from the case.
A. As posted on the kiosks, all Blu-ray DVDs will only contain the Blu-ray disc. Only 1 version of the movie will be rented in a case.

3. The DVD is not playing properly - it is skipping, pixilating during play. What can I do?
A. Most DVDs not playing correctly is caused by fingerprints on the DVD. The oil in your fingers does not allow the light in your DVD player to read the disc properly. Many of the DVDs come with a DVD cleaning pad which is just rubbing alcohol. Use this pad or rubbing alcohol to clean the oil from the DVD surface and then wipe dry with a clean soft cloth.

4. The DVD does not play at all - says disc is unreadable.
A. Not all new DVDs will play in all DVD players, gaming consoles, etc. If the disc appears to be clean and scratch free then try the DVD in another DVD player to confirm it is not the player. Most customer find that just by switching to another player they can then view the DVD.

5. What time does the movie need to be returned?
A. The return time for all the DVDs are either the store closing for the day or 8 PM, whichever is earlier.

6. My child ripped off the arrow label on the outside of the DVD, how do I return it?
A. If the Quick Flicks DVD kiosk will not allow you to return your movie, please call 1-888-259-0162 and we'll take care of it.

7. The DVD case has been destroyed by my ....(dog, baby, child, car, etc.). What should I do?
A. Just give us a call at 1-888-259-0162 and we'll resolve the issue.

8. I have a movie that I can not return into the kiosk. What do I do?
A. If you cannot return your movie to the Quick Flicks DVD kiosk, please call us at 1-888-259-0162 and we'll take care of it.

9. I don't see the answer to my question here.
A. Any and all questions and customers service issues can be handled by calling customer support 24 hours a day at 888.259.0162